Features
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Aug- 2018 -31 August
Why hoteliers need a crisis management policy
Q: I was having a conversation with a friend at a dinner party, about the recent spate of disaster stories…
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31 August
Restoring a hotel sustainably
Oddfellows Hotels delight in telling the stories and narrative of their buildings through their interiors, restoring features and bringing history…
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30 August
How to overhaul your USP
STANDFIRST: Q: When I first opened my independent hotel more than 20 years ago, we were the largest and highest…
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29 August
Replacing mattresses responsibly in the hotel industry
When the time comes to renew soft furnishings, disposing of existing mattresses, beds and bedding can pose a huge headache…
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28 August
Hotel Concept of the Month – Boscundle Manor Hotel
The grade II-listed Boscundle Manor Hotel has been hailed as the ‘most romantic’ hotel in Cornwall and has remained a…
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24 August
How to stop bed bugs playing havoc in your hotel
A bed bug plague is hitting British cities as a result of this summer’s hot weather, experts are warning. With…
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23 August
New Year, new niche?
One of the things that often surprises owners and managers is that although our assessors are on site to objectively…
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23 August
Maintaining your hotel’s ‘public face’
Normally, I answer a subscriber question in my columns, but this month I’m deviating from the norm to tackle an…
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22 August
Why Brexit isn’t as bad as it seems
Have you noticed how often good news is prefaced with the words “despite Brexit”? The assumption behind this phrase –…
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22 August
What is the hospitality sector doing to deal with waste?
There has been a rising awareness in the amount of food that is wasted across the world, and most customers…
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