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RBH CIO Vibhu Gaind confirmed for Hotel Owner Conference 2026

RBH CIO Vibhu Gaind confirmed for Hotel Owner Conference 2026

Dalhousie Castle completes £6m hotel refurb

Dalhousie Castle completes £6m hotel refurb

Paul Ainsworth to reopen historic St Enodoc estate next month

Paul Ainsworth to reopen historic St Enodoc estate next month

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Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Getting your hotel found on Google: what can hoteliers do?

In years gone by hotels depended on word of mouth, walk in trade, press coverage and even…

Tackling the skills shortage in the hospitality industry

“We’re finding a lot of hotels, wedding venues, restaurants, pubs and bars [are] really…

Spotlight: Mandarin Oriental London

In June 2018 the Mandarin Oriental Hotel in London’s Hyde Park was rocked by a devastating…

The journey of Hard Rock Hotels

In June of 1971 the first ever Hard Rock Cafe (HRC) opened at Old Park Lane in Mayfair,…

The overarching impact of guest feedback technology

Guest feedback can often feel like the end-point of a guest’s journey, the culmination of an…

Stelios is unhappy with a £139m bid for EasyHotel, but investors aren’t

It’s fair to say that the billionaire founder of EasyJet does not always see eye to eye with…

The Project: Feathers Hotel, Ledbury

When taking on the responsible task of breathing new life into one of a small market…

Hotel marketing tips that drive real revenue

How much revenue does your hotel drive through social media? If the answer is very little,…

Securing investment for your hotel

As independent boutique hotel owners, we sometimes require external investors to ensure we…

What makes a five-star hotel?

Dipping into the Sunday Times earlier this month (Sunday 5th May to be precise), I rapidly…