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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > People > The Grove promotes Anna Darnell to GM
The Grove promotes Anna Darnell to GM
Image: https://www.thegrove.co.uk/press/

The Grove promotes Anna Darnell to GM

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Grove in Hertfordshire, the UK’s leading luxury resort, has announced the promotion of Anna Darnell from resort director to general manager.

Darnell’s new position is supported by a bolstering of The Grove’s senior leadership team intended to drive the business forward under group managing director for Ralph Trustees, Bernard Murphy.

In her new role as GM, Darnell assumes responsibility for overarching business strategy, operational direction and revenue across the resort’s 300 acres.

In addition to leading Housekeeping, Golf, Spa, Leisure, and Revenue, Anna will now also oversee Front of House, Security, and Maintenance, bringing all guest-facing departments under one leadership to enhance collaboration and ensure a seamless guest experience.

Darnell’s appointment marks a major milestone in her career, since joining The Grove over 20 years ago in 2005 as corporate Golf co-ordinator, she has progressed through the business with dedication and a deep understanding of what makes The Grove special.

Over the past two decades, Darnell has held roles as director of Golf and resort leisure director, assuming responsibility for Spa, Activities and Leisure revenue.

Joining Darnell and existing senior team members HR director Danielle Michaels and financial controller Andy Watson, The Grove’s newly established senior leadership team welcomes Maarten Geschwindt who is promoted to culinary director and Lucy Chase-Gardener who is promoted to marketing director.

Set in 300 acres of verdant Hertfordshire countryside, The Grove offers 214 guest rooms, award-winning Sequoia spa, a championship golf course, restaurants, an original Walled Garden which is home to a Kitchen Garden, a heated outdoor pool and ‘beach’ area, plus a wide selection of meeting and event spaces.

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