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Mandarin Oriental has appointed Philippe Kronberg as general manager of Mandarin Oriental Hyde Park, London, and assistant vice-president operations, with effect from 12 January 2026.Alongside running the Hyde Park hotel, Kronberg will support Mandarin Oriental Mayfair and Mandarin Oriental Paris, as well as Mandarin Oriental Lutetia in Paris and Mandarin Oriental Conservatorium, Amsterdam.
The Amsterdam property is due to begin operating as a Mandarin Oriental hotel on 14 January.
Kronberg joins the group from Shangri-La, where he most recently served as resort general manager in Muscat, Oman. In that role, he oversaw a multi-property beachfront destination comprising three hotels with more than 640 rooms.
He was previously general manager of Shangri-La Sydney and held oversight of the group’s properties across Australasia. His earlier career includes general manager roles in Turkey, China, Thailand and Brisbane.
At Mandarin Oriental Hyde Park, London, Kronberg will be responsible for all hotel operations and for overseeing service standards as the hotel continues to invest in its positioning within the capital’s luxury hospitality market.
A French and Australian national, Kronberg is fluent in English, French and German. He began his career at the Ritz Hotel in London after completing a diploma in hotel management at Les Roches in Switzerland, and later earned an executive MBA from the Australian Graduate School of Management, part of the University of New South Wales and the University of Sydney.
Outside of hospitality, he is a former paratrooper, holds a private pilot’s licence and is involved in charitable fundraising.
Flavia Daudan-Caponi, regional vice president, Operations, Mandarin Oriental Hotel Group, said: “We are delighted to welcome Philippe to Mandarin Oriental. He is an accomplished and highly respected hotelier with an exceptional track record across some of the world’s most prestigious luxury destinations.
“Philippe’s depth of operational expertise, strategic mindset and people-focused leadership make him ideally placed to lead Mandarin Oriental Hyde Park, London, while also supporting our growing portfolio of landmark hotels across Europe. This appointment reflects our continued commitment to excellence as we strengthen our presence in key global cities.”
Kronberg added: “I am honoured to be joining Mandarin Oriental and to take on the role of General Manager of Mandarin Oriental Hyde Park, London, alongside my wider operational responsibilities across Europe.
“Mandarin Oriental is synonymous with legendary service and timeless luxury, and I am excited to work with the exceptional teams to build on the hotel’s rich heritage while continuing to innovate and elevate the guest experience. I look forward to contributing to the Group’s continued growth and success across these iconic properties.”
