Hotels

Eccleston Square Hotel completes digital refurb

Eccleston Square Hotel has completed the its first ‘technical upgrade’ – which has been at least two years in the designing.

Olivia Byrne, company director of Eccleston Square Hotel, has overseen the integration of a number of intelligent and A.I. cloud-based technology systems. Her strategy to automate as much of the business as possible saw her investing in more sophisticated systems based on modern technologies and machine learning.

Using a combination of A.I. and cloud-based technologies the hotel offers A.I. incorporated solutions for guest information, entertainment and property management.

The new technology allows guests to control their rooms using VDA’s Vitrum glassware collection. The touch sensitive keypads have etched icons for each room function and are able to interface with the hotel’s building management systems.

Some of the updated technology includes:

  • 4K Smart TVs
  • Complimentary smart phone with free regional and international phone calls and data
  • Superfast Wi-Fi
  • International power sockets
  • Smart Glass walls
  • Hästens electronically adjustable beds
  • Automatic front door
  • Screen mirroring
  • Sonos Beam soundbars
  • VDA Vitrum glass touch sensitive control keypads
  • A.I chatbots
  • Integrated Cloud Based Hotel PMS
  • Smart automated revenue management system

Byrne said: “Artificial intelligence and the integration of technology, done well, saves time so that energies can be spent on the guest experience rather than dealing with manual work behind a computer.”

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