Indian Hospitality start-up OYO Hotels UK has announced it has added over 1,200 rooms to its portfolio over the lockdown period, as independent hotels join the group in order to “seek new means of support.”
OYO partners with independently-owned, small and mid-sized hotels to provide services including technology, revenue management, customer service and brand.
The business claims that in July, it was “able to maintain occupancy” at a number of its hotels throughout the spring lockdown by “keeping them open for key workers and others in need of interim accommodation.”
Hotels that partnered with OYO during lockdown and reportedly received immediate occupancy for government-approved purposes included OYO Albert View in Manchester OYO Maggie Jones Guest House in Cardiff, and OYO Marine Parade Hotel in Eastbourne.
The company stated that “in the six months from 1 April to 30 September 2020, OYO allowed hotels to maintain some level of revenue and remain operational, with an average occupancy rate of 53% across open rooms within the UK portfolio.”
Paul McManus, head of supply at OYO UK and Europe, said: “Now more than ever, independent hotel owners are looking for ways to reduce their fixed costs whilst maintaining consistent levels of customer service and experience.
“Many of the developments that OYO has made to its proposition have come about as a result of partner feedback and we are now offering what we feel is a far more effective and attractive partnership during an undeniably testing time.”