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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Tourism > UK inbound tourism hits new record in 2015
UK inbound tourism hits new record in 2015

UK inbound tourism hits new record in 2015

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The number of inbound tourists hit new records in 2015 with 35.8 million visits, up 4% compared with the 2014.

That’s according to the Office for National Statistics’ (ONS) International Passenger Survey which found there were six million more visits from overseas visitors in 2015 than 2010, an increase of 20%.

Visitors spent £21.8bn in the UK last year, which was in line with 2014’s record breaking figure. However, visitors spent £1.7bn in December alone last year, a new record for the month and 1% up on December 2014.

Patricia Yates, director of VisitBritain, said: “This growth is really fantastic news for the UK economy and shows we’re on track to realise our ambition to grow international visits by more than 20% to 42 million by 2020, which could see an additional £4.5bn in visitor spend, as well as driving tourism across all our nations and region so its benefits are felt across the whole of Britain.”

Visits from North America showed growth of 8% last year compared with 2014, with 3.9 million visits, while 2015 was also a record year for 2015 from the high volume EU15 markets, with a 2% increase on 2014 to 19.9m visits.

A record was also set for visits from the ‘rest of the world’ with 5.6 million, a 6% increase on 2014.

Regarding the types of journeys made, record results were seen in the number of holiday visits to the UK with 13.7 million visits – 1% up on 2014 – with a 7% increase in those visiting friends and relatives to 10.5 million.

Meanwhile, visits for business increased 6% on 2014 with 8.7 million visits and people coming for other reasons – defined by the International Passenger Survey as miscellaneous journey purposes – was up 5% on 2014 with 2.9 million visits.

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