Features
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Apr- 2021 -13 April
Resilience post-pandemic – how hotels can build a platform for long-term success
The past year has been fraught with hardship for those operating in the hotel sector. The end of one lockdown…
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12 April
What staycations mean for the hotel market
Whilst the UK remains in lockdown, an emerging trend within the hotel industry has risen: staycations. As international travel remains…
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Mar- 2021 -24 March
Why independent hoteliers should improve their CRM systems
CRM systems are user-friendly for customers A hotel CRM is a single source of truth for guest information and should…
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23 March
The dangers ahead for independent hotel owners
“Skate to where the puck is going, not where it has been!” Walter Gretzky, the most famous Canadian ‘Hockey Dad’…
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23 March
Supporting hotel employees along the road to reopening
Employees in the hotel sector who have been homeworking, furloughed and swivelling between opening and closing for a year, were…
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19 March
How to retarget abandoned hotel bookings
In 2019, the booking abandonment rate for hotels was a staggering 84.63% – a figure that means only around 15%…
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16 March
The future of business travel
The past year has brought unique challenges for the travel industry, but as the vaccination roll-out accelerates and travel restrictions…
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11 March
The hotel industry is resilient and will bounce back stronger
There are reasons for the hotel sector to feel positive. This may sound counterintuitive, but past experience teaches us that…
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11 March
Behind the scenes in the pandemic
Whilst some hotels have remained closed throughout the pandemic, others have continued to operate, even supporting key workers. Closed for…
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10 March
Aparthotels – bucking the hotel trend
The Gresham is one of Leicester’s most iconic, Grade II listed buildings. It is currently being remodelled into a stunning…
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