Popular now
Minor Hotels appoints Egypt managing director

Minor Hotels appoints Egypt managing director

Eagle Bar opens second terrace venue at The Chancery Rosewood

Eagle Bar opens second terrace venue at The Chancery Rosewood

Crossbasket Castle Hotel appoints Zoe Douglas as spa and wellness director

Crossbasket Castle Hotel appoints Zoe Douglas as spa and wellness director

Topic Hub

Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Why independent hoteliers should improve their CRM systems

CRM systems are user-friendly for customers A hotel CRM is a single source of truth for…

The dangers ahead for independent hotel owners

“Skate to where the puck is going, not where it has been!” Walter Gretzky, the most famous…

Supporting hotel employees along the road to reopening

Employees in the hotel sector who have been homeworking, furloughed and swivelling between…

How to retarget abandoned hotel bookings

In 2019, the booking abandonment rate for hotels was a staggering 84.63% – a figure that…

The future of business travel

The past year has brought unique challenges for the travel industry, but as the vaccination…

The hotel industry is resilient and will bounce back stronger

There are reasons for the hotel sector to feel positive. This may sound counterintuitive,…

Behind the scenes in the pandemic

Whilst some hotels have remained closed throughout the pandemic, others have continued to…

Aparthotels – bucking the hotel trend

The Gresham is one of Leicester’s most iconic, Grade II listed buildings. It is currently…

The ‘varied journey’ of Julie Baker, VP for operations at Hilton Hotels

When quizzed about International Women’s Day and the changes she would like to see occur for…

Percipient: The future of hotel accounting is here

The world as we know it has changed irrevocably over the past 12 months, and with that,…