Features
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Jul- 2019 -8 July
Leveling the playing field for independent hotels
Independent hotels are clearly proving attractive to all types of modern-day guests, and not just younger travellers who crave more…
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5 July
The hotelier’s guide to social media influencers
The Influencer Nowadays influencer marketing is a medium hard to ignore, with a recent report finding 86% of marketers in…
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4 July
Differentiating your brand through customer experience
Imagine staying at a hotel where the minibar is stocked with nothing but your favorite drinks and snacks — even…
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Jun- 2019 -27 June
How hotels can benefit from Social Wifi
Q: I’ve been approached by a company offering ‘Social Wifi’ which I have never heard of before. They claim I’ll…
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26 June
Is it possible to be successful, ethical and responsible?
In the last year alone, our industry has been put under scrutiny for everything from #MeToo sexual assault cases, to…
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19 June
Why independent inspections in modern hospitality need to be changed
When was the last time a guest complained that there wasn’t a separate dressing table in the bedroom? Or that…
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18 June
How hotels can offer a ‘true spa’ experience
Spa: A small town in eastern Belgium, south-east of Liège. It has been celebrated since medieval times for the curative…
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14 June
Five steps for staff planning during peak periods
Last year’s summer was a record-breaker in terms of temperature, and 2019 looks set to follow suit. Long, hot summers…
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12 June
ANGIE PETKOVIC – Single-use plastics, eco-glamping: trends to embrace?
A: I’ve always been a huge advocate for the passion and enthusiasm that this industry has, and the individuality our…
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7 June
Why small hospitality businesses can’t afford not to protect business critical invoices
Small businesses are the lifeblood of the UK economy. According to the Federation of Small Businesses (FSB), small businesses accounted…
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