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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > People > Best Western GB CEO to step down
Best Western GB CEO to step down

Best Western GB CEO to step down

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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Best Western Hotels GB has announced that Rob Paterson, who joined the group in 2018, is set to step down from the group, while Tim Rumney will step into the role of interim CEO. 

Rumney has been chairman of the group’s board for five years, and a board member for 12 years. He will act as interim CEO for a period of at least six months, providing “stability and continuity” for employees and hotels within the group.  

The group said that both have worked together to “guide the business through the most challenging times in its history”. 

Paterson also appeared alongside Rumney and other BW hoteliers in the national TV series ‘A Great British Hotel Chain’ on Channel 4, which aired in 2020, and saw them “generate record-breaking enquiry levels of hotels wanting to join the brand”.  

Rumney has over 30 years of hospitality experience in hotel groups and the independent sector, having owned and operated multiple Best Western hotels.

He is also an independent hospitality consultant, advising other hotel operators during his career. 

Rumney has reportedly worked closely with Paterson to restructure the business prior to the pandemic, as well as implement a “more proactive” hotel development strategy and advanced technology solutions over the last three years.  

Commenting on the leadership change, Rumney said: “It has been a pleasure working alongside Rob since 2018, where his commercial acumen and hospitality expertise has truly benefitted our brand portfolio. At a time where hospitality businesses are still suffering, I am proud to be stepping in as Interim CEO for the brand, to continue the great work Rob and his team have been doing throughout the pandemic, to best support our hotels.  

“We have exciting opportunities ahead of us to refocus the organisation for our members as we emerge from the pandemic and move into the recovery mode as a more effective commercial business whilst retaining our ‘by hotelier for hotelier’ ethos.” 

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