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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Features > Advice > How To: Prepare your hotel for cold weather
How To: Prepare your hotel for cold weather
Photo by Victoire Joncheray on Unsplash

How To: Prepare your hotel for cold weather

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

Want to make sure your hotel is ready for colder weather? Here are our top tips for preparing for the winter season or colder weather more generally.

Inspect and Maintain Heating Systems

Before the winter season starts, it’s essential to inspect and maintain your hotel’s heating systems. For example, a hotel with a large central heating system may require an HVAC contractor to perform a comprehensive inspection, clean ductwork and filters, and ensure that the system is functioning correctly. This can help prevent breakdowns, reduce energy costs, and ensure that your guests stay warm and comfortable.

Check Windows and Doors

Check for air leaks around windows and doors to prevent cold air from entering your hotel. For example, you may notice that air is leaking around a window frame in a guest room. You can use weatherstripping or caulking to seal the gaps and prevent drafts. This can help improve energy efficiency, reduce heating costs, and ensure that your guests stay warm and comfortable.

Insulate Pipes and Water Heaters

Insulate your hotel’s pipes and water heaters to prevent freezing and minimize heat loss. For example, a hotel located in a region with sub-zero temperatures may require pipe insulation to prevent pipes from freezing and bursting. This can help prevent costly damage and maintain the proper functioning of your hotel’s plumbing systems.

Prepare for Snow and Ice

Prepare your hotel for snow and ice by having a plan in place to manage these conditions. For example, a hotel located in a ski resort may require snowplows, shovels, and ice melt products to keep walkways and parking lots safe for guests. This can help prevent accidents and ensure that your guests have a safe and comfortable stay.

Stock up on Supplies

Stock up on supplies such as blankets, extra towels, and hot cocoa to ensure that your guests are comfortable and have everything they need during their stay. For example, a hotel located in a region with frequent winter storms may need to stock up on emergency supplies to accommodate guests who may be stranded due to road closures or flight cancellations.

Check Fire Safety Equipment

Inspect and test all fire safety equipment, including smoke detectors and fire extinguishers, to ensure they are functioning correctly. For example, you may need to hire a professional fire safety contractor to perform a comprehensive inspection and maintenance of your hotel’s fire safety systems. This can help prevent fire-related accidents and ensure the safety of your guests and staff.

Prepare for Power Outages

Have a backup plan in place for power outages. For example, you may need to invest in a generator or alternative heating source to keep your hotel’s guests and staff warm and comfortable during power outages. This can help prevent disruptions to your hotel’s operations and ensure that your guests have a comfortable stay.

Train Staff

Train your staff on how to respond to winter weather emergencies, such as snowstorms and power outages. For example, you may need to train your maintenance staff on how to operate snow removal equipment, and train your front desk staff on how to communicate with guests in the event of an emergency. This can help ensure that your staff is prepared to respond to any challenges that may arise during the winter season.

Promote Winter Activities

Promote winter activities and attractions in your area to encourage guests to stay at your hotel during the winter season. For example, you can offer discounted ski passes or snowshoe rentals to guests staying at your hotel. This can help attract more guests to your hotel and increase revenue during the winter season.

Monitor Weather Forecasts

Stay informed about weather conditions in your area and adjust your hotel’s operations as needed. For example, you may need to adjust your staffing levels based on anticipated guest arrivals during a winter storm.

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