How to encourage a fresh wave of talent to join your hotel

By Michael Clitheroe, the general manager at Balmer Lawn Hotel and Spa

It’s no secret recruitment challenges are an ongoing concern for hoteliers in our ever- evolving industry. By fostering strong relationships with the community, recognising and valuing talented individuals, and embracing the potential of the younger generation, we as hoteliers can build a resilient and dedicated workforce that delivers exceptional service and propels our businesses to new heights. 

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