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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > The Social Hub appoints new CMO
The Social Hub appoints new CMO

The Social Hub appoints new CMO

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Hybrid hospitality brand The Social Hub has appointed former Philips global marketing executive Trix van der Vleuten as chief marketing officer (CMO).

In her new role, Vleuten will be heading up the newly structured Marketing and Performance team at the business that offers hotel facilities, student and extended stay rooms, co-working spaces, gyms and event spaces all under the same roof at 18 locations across Europe.

Her previous roles include CMO of Northern Europe at KFC and most recently, head of Global Brands and Marketing Strategy at Versuni, a former Philips company.

Van der Vleuten’s achievements to date include being named on the MT/Sprout Next Leadership 50 and SER Top Women lists for her contributions to leadership and innovation. She also recently authored her debut children’s book, May for President, named by Harper’s Bazaar as one of the best Dutch books of 2024.

The move follows the creation of a new Marketing and Performance Leadership team with the appointments of seasoned vertical experts including: former Edelman corporate affairs expert Daniel Hernández Lyon as The Social Hub’s director of Global Communications who entered the business in late 2023; former Netflix global Brand and Social Media executive, Anne Koning who joined in September as global director of Brand and Content; and CWT travel industry professional Nathalie Wilson who also came onboard in September as director of Marketing.

An active search for a new commercial director is currently open. B Corp-certified The Social Hub, founded and led by Scottish entrepreneur Charlie MacGregor and headquartered in Amsterdam, will soon operate hubs at more than 20 locations across Europe, making its UK debut earlier this year in Glasgow, and with imminent plans to open three new hubs in Italy and Portugal.

The brand opened its first hotel in 2012, and it now has more than 10,000 rooms and 1,000-plus employees. It has outlined plans to more than double its current footprint to 40+, with a second Florence location, Rome and Porto among five new sites set to open in the next two years – with further plans for growth into Edinburgh and London.

Van der Vleuten said: “As CMO I will be bringing my skills as a team-builder, enhancing the structure and strategic thinking of The Social Hub’s commercial activities.

“My approach to leadership emphasises empathy and collaboration to inspire my teams to turn ambitious goals into reality. I’m passionate about crafting marketing strategies rooted in cultural relevance, authenticity, and a deep understanding of global market trends.”

She added: “I’m looking forward to joining an incredibly talented team at one of the most exciting hospitality and real estate brands in Europe, bringing fresh perspectives to help drive the next growth chapter of a unique, versatile brand; one that has already become a driver of collaboration in communities in vibrant cities like Amsterdam, Barcelona, Berlin, and Paris.

“I was attracted to The Social Hub by its rapid pace of sustained growth, and real potential to soon become a household name across Europe, serving diverse audiences from hotel guests, students, coworkers, and members of local communities to entrepreneurs and the entrepreneurs of tomorrow.”

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