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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Tips > Three post-Covid-19 hotel industry trends to watch out for
Three post-Covid-19 hotel industry trends to watch out for

Three post-Covid-19 hotel industry trends to watch out for

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Given the current status of international travel as a result of the various implications set by the Covid-19 pandemic, the UK hospitality industry is now at a standstill that many fear it won’t recover from.

As flights in and out of the country have been limited to the bare minimum, hoteliers now face a crisis where a possibility of travel never being the same again looms. This possibility is one that brings about much worry because it is set to impact the sustainability and longevity of the hospitality industry as a whole, essentially leading to different questions:

“Will we be able to start operating normally as before?”
“What will happen to the industry in the future if nothing goes back to normal?”

“What adjustments do I need to make so that my hotel won’t miss out on opportunities?”

Admittedly, this virus poses a challenge that has never been seen before. Yet, getting your hotel back on its feet only requires you to know how the future is going to be like, especially when it comes to post-crisis travel trends.

Potential trends in the UK hotel industry to watch out for

If you’re looking to help get your hotel recover from the financial disturbance brought by the pandemic, here are three post-Covid-19 trends that experts say will revolutionise and rework the way the UK hospitality industry works:

  1. Surges in post-lockdown demand

Despite the common risks associated with travelling during a time like these, more travellers are already planning their future travels as more discounted flights and rooms appear from providers trying to recoup their losses. When jumping at this opportunity to make a profit, it’s important that you build a hotel revenue management strategy instead of slashing your prices so that everything remains sustainable!

  1. Shorter vacations

As opposed to the past where the minimum number of days for a vacation in the UK was six or seven days, trip lengths soon are expected to be cut into three to four-day vacations instead. For the next year or two as travel slowly resumes and more hotels and airlines begin to open up again, it’s best to expect long-weekend holidays to become the norm or average booking style, so plan accordingly!

  1. A steep rise in demand for safety measures

When it comes to attracting new customers and inviting travellers to stay in your hotel, it’s vital to ensure that you’re clearly imposing a set of safety measures.

Although it may not seem like much at first, the aspect of a hotel’s ability to stay safe from any potential occurrences of the coronavirus will make a key difference in its ability to attract or miss out on potential customers. With several measures in place, such as plexiglass boxes or barriers, strict temperature control and sanitation, and social distancing arrangement, you can establish yourself as a partner worth trusting!

Conclusion

In spite of the looming threats to the UK hospitality industry because of the current pandemic, it’s important to see the bigger picture and the opportunity to get back on track in terms of getting more tourists to your hotel. By staying well aware of the three trends mentioned above, you can act and plan accordingly so that you’ll be able to recoup and make a profit right away!

When it comes to UK hotel industry news, we’ve got you covered with the latest trending stories and developments. Subscribe to our newsletter today and stay updated with the latest news delivered straight to your inbox!

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