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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Tips > 3 Ways Hoteliers Can Save Money Without Compromising Service
3 Ways Hoteliers Can Save Money Without Compromising Service

3 Ways Hoteliers Can Save Money Without Compromising Service

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The impact of COVID-19 on all industries has been almost entirely destructive—the hospitality industry included. In an era where travelling is prohibited, not recommended, or even frowned upon, how do hotels cope? While larger establishments with more recognizable brands can likely survive the pandemic, what happens to independent hotel owners?

Now more than ever, it is more important for hotels and businesses, large and small alike, to cut every cost they can. However, in an industry where premiums are placed on luxury and better service, cutting costs could spell disaster. Luckily, there are a few ways hoteliers can cut costs without compromising their service.

Be energy-efficient

Energy efficiency is not a difficult task and often just needs clear and updated guidelines for a hotel’s employees. A lot of it just boils down to turning off unnecessarily draining electrical devices, like lights and appliances. Air conditioning, for example, is one of the highest-costing expenses of any hotel. A hotel could save money by keeping the AC in a room off until an hour before a guest checks in.

One long-term plan every hotel should have is to invest in energy-efficient appliances. Air conditioners and refrigerators should be updated to have the latest energy-efficient technologies, such as those found in inverters. Traditional light bulbs should be replaced with LED bulbs, which are actually brighter and cooler while needing less energy.

Adjust staffing and stocking

Fewer people are staying at hotels during this trying time, and as such, it might be beneficial to spread out a smaller number of employees all over the hotel. After all, there is less cleaning, less organization, and less work to do overall.

It is also important to note the changes in the demand for hotel materials like soap and shampoo. With fewer guests, you might need fewer supplies for now. Make sure to have a discussion with your vendors on your supply so that you can stock just the perfect amount.

Manage the costs of your financing

There are credit card plans available for small businesses that often bear lower interest rates than other financing plans. There are also credit union credit cards that come with rebates and other financial benefits.

It can’t hurt to have a discussion with your bank about your loans and how difficult it is to pay for them, given the current state of affairs. As the saying goes, the squeaky wheel gets the grease. Who knows? Maybe you can even chance upon an easier and more flexible payment plan that takes the pandemic into account.

Conclusion 

There is no telling what the hospitality industry will look like within the next few weeks, months, or years. As such, cutting costs is imperative for the survival of many of these businesses, whatever the scale might be. 

Using these methods, a hotel could totally save money without compromising their excellence. Even then, these steps should be part of a hotel’s long-term goals anyway, both for a better bottom line and greater efficiency. 

For news on the hospitality industry and other ways to cut costs without compromising your service, we at Hotel Owner have the resources you need to help you survive this trying time. Browse through our archives for more resources and information.

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