Hotel Brands

PPHE to reopen 80% of portfolio with 20-step safety programme

PPHE Hotel Group has revealed it will have reopened 80% of its hotels by the end of July following the launch of its 20-step ‘Reassuring Moments’ programme working alongside Radisson Hotel Group.

Several of PPHE’s city and provincial hotels in the UK are reopening in the first half of July, including the Park Plaza Westminster Bridge London has remained open to provide accommodation to key workers.

In Croatia, PPHE reopened its hotels and campsites on the Istrian Peninsula during May and June. In Germany and Hungary, a number of properties re-opened in May, adhering to social distancing rules with limited capacity and limited food and beverage offering.

Similarly, in the Netherlands, the majority of hotels re-opened in June. As such the group said by the end of July, the majority of the Group’s hotels will have reopened, with a limited service offering.

PPHE said the ‘Reassuring Moments’ programme has been launched following weeks of “dedicated research, development and testing”.

It added that it leverages “expert advice, global health recommendations, bespoke technologies and innovative procedures to both enhance the safety and wellbeing protocols” within its hotels.

Along with social distancing and sanitation areas the group has placed screens at all check in, concierge and host desks, whilst cashless and contactless payment options are encouraged to further minimise contact.

Each hotel room will also be fully cleaned with updated disinfectant and sanitising chemicals, and each room’s furnishings have been adapted to facilitate the higher frequency and intensity of cleaning, with even greater focus on high touch areas.

Greg Hegarty, deputy CEO and COO at PPHE Hotel Group, said: “In recent months, we have been working with top experts to prepare for reopening and are using new technologies to ensure the continued safety and wellbeing of our team members and guests.

“These enhancements to cleaning, housekeeping, leisure, dining and guest services procedures include the right preventative measures to create an environment where our guests and team members can feel comfortable, confident and most importantly, relaxed.Our Reassuring Moments Programme is in place to create the confidence and freedom to enjoy the comfort of our hospitality and the fun and excitement of travel.”

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