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Low Wood Bay Resort & Spa appoints new manager

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In this episode we speak to Jackie Brown, regional director, North & West Europe, Wyndham Hotels & Resorts. Jackie spoke about her time at Hilton and the lessons learned across both operations and corporate hospitality, Wyndham's growth ambitions across Europe and the opportunities within the UK market today, balancing global brand standards whilst supporting owner’s individual growth plans and how Wyndham maintains strong partner relationships through transparency and trust.

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Low Wood Bay Resort and Spa has appointed Gary Tennant as the new manager of the health club and spa at the group’s flagship venue in Windermere.

Tennant has returned to the Lake District-based English Lakes Hotels Resorts and Venues after a two-year spell working at another venue.

Having served as Food and Beverage manager at the Lancaster House Hotel for 18-years, Tennant has reportedly returned to the group as a managerial post opened in the resort’s health club and spa.

The resort said the new position allowed Tennant to undertake NVQ courses, including Level 2 in gym instruction and Level 3 in personal training, to springboard for his latest promotion to run the health club and spa at Low Wood Bay.

Tennant takes the reins at Low Wood Bay’s health club and spa from Annabel Berry, who has moved up to a new role within the hotel group as product development and training manager.

Tennant said: “The chance to return to Lancaster House turned out to be a great career move. I was seeking to get a better work life balance for myself and the family and the switch to health and leisure gave me a new lease of life.

“I had fantastic support in getting new qualifications and cannot wait to get started. There’s a change of emphasis between food and drink and leisure and health – both require strong customer service skills and building a rapport with guests, but the latter is more about the  coaching aspects which I really enjoy.”

Michael Kay, English Lakes Hotels Resorts and Venues group leisure manager, said: “Gary’s story of progression up the career ladder is fascinating and his return to us hopefully shows we’re on the right track with staff welfare and training. 

“The interpersonal skills he’s developed in his time in food and beverage, coupled with new qualifications, will serve  him well within his new position in the company.”

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