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RBH CIO Vibhu Gaind confirmed for Hotel Owner Conference 2026

RBH CIO Vibhu Gaind confirmed for Hotel Owner Conference 2026

Dalhousie Castle completes £6m hotel refurb

Dalhousie Castle completes £6m hotel refurb

Paul Ainsworth to reopen historic St Enodoc estate next month

Paul Ainsworth to reopen historic St Enodoc estate next month

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Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Equality in hospitality should still be a priority

When it comes to women in the hospitality industry, recent numbers show just 17% of…

Five OTA trends affecting the hospitality industry in 2022

Online travel agents (OTAs) emerged in the 1990s and reshaped the hotel industry and the way…

Fake reviews: How to spot them and how to tackle them

In the digital age, online reviews are incredibly powerful. In fact, 97% of people read…

Next generation travel and how to cater for the millennial market

Millennials, those born roughly between 1980 and 2000, are the largest generational group…

The leisure industry must work harder to support its staff, or risk a talent crisis

The talent crisis is not a new issue for hotel managers. Staff shortages, long working hours…

Are record summer performances the calm before the storm?

The answer to hospitality’s stable future lies in reframing recruitment

The hospitality industry has experienced tremendous challenges over the past few years due…

How the MD of IHG UK&I is facing challenges head on

You’ve had a number of finance and operational roles across Europe in the past. What piqued…

From horse racing to hospitality

What is your background prior to joining the industry?  From a very young age my ambition…

John Kerwin on the importance of memorable moments in the hotel world

How did you get to become a talk show host and what drew you to working in guest services at…