Features
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Oct- 2018 -10 October
Top tips for restaurant openings and renovations
When opening or renovating a restaurant, whether independent or within a hotel, it is sometimes confusing as to which type…
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9 October
The importance of local content
In today’s digital world there are far more considerations than ever before for the hotelier when it comes to marketing.…
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9 October
Inflationary forces
A headline figure of 1% inflation doesn’t sound too bad does it? That is the amount by which consumer prices…
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8 October
Captive audience syndrome
Those of us engaged in marketing independent hotels spend a huge amount of time and money enticing people to go…
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8 October
How to build loyal customers
Loyalty is vital for hoteliers, who often rely on repeat customers. The whole point of creating a nice place to…
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5 October
Changing perceptions of the hotel tryst
Sexy, sleazy or practical – perhaps three adjectives that could be used to describe the phenomenon of booking a hotel…
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5 October
Hotel Concept of the Month: Courthouse Hotel
A £40m project has seen the transformation of the former Old Street Magistrates Court and Police Station in Shoreditch into…
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3 October
Where should hospitality training begin and end?
Q: I received some ‘constructive’ feedback from a guest the other day, suggesting that I address my staff training better.…
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3 October
How to deal with a false fire alarm
The latest fire figures record 22,200 fires in buildings that were not dwellings. The majority of these occurred in shops,…
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2 October
How to sell a hotel Part III
Q: I’ve been running my business for years and now want to retire and sell-up. I have a number of…
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