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RBH CIO Vibhu Gaind confirmed for Hotel Owner Conference 2026

RBH CIO Vibhu Gaind confirmed for Hotel Owner Conference 2026

Dalhousie Castle completes £6m hotel refurb

Dalhousie Castle completes £6m hotel refurb

Paul Ainsworth to reopen historic St Enodoc estate next month

Paul Ainsworth to reopen historic St Enodoc estate next month

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Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Why cybersecurity is the foundation to excellent guest experience

In the race to deliver the best experience in the hospitality industry a key differentiator…

Owning the Customer

OK, let’s make this nice and clear from the start and set the scene properly. I don’t intend…

The next step: The Celtic Manor Collection

“The new International Conference Centre Wales will be a game-changer,” says Matthew…

The future of ‘Instagrammable’ hospitality: what next for traditional hotels?

Guests want to show their friends and family that they are staying somewhere which is…

The blockchain challenge: how should hotels respond?

As with most innovations, there is a “hot mess” phase while bugs get worked out,…

INTERVIEW: GM of Lennox Hotel Miami Beach

Hotel Owner recently visited Lennox Hotel while it was still under construction. Now…

How to avoid painful integration projects when acquiring new hotels

While the plethora of mega mergers, smaller mergers and niche groupings conspiring to make…

Are group bookings good business?

Over the years I’ve worked in revenue management, I’ve frequently heard the following when…

Spotlight: Royal Clarence Hotel

The Royal Clarence Hotel dates back to the 18th Century, opening in 1769 in St.…

The UK’s most ‘unique’ hotels

The Llama’s Pyjamas, Penrith Unique aspect: Lots of llamas Rooms: 3