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RBH CIO Vibhu Gaind confirmed for Hotel Owner Conference 2026

RBH CIO Vibhu Gaind confirmed for Hotel Owner Conference 2026

Dalhousie Castle completes £6m hotel refurb

Dalhousie Castle completes £6m hotel refurb

Paul Ainsworth to reopen historic St Enodoc estate next month

Paul Ainsworth to reopen historic St Enodoc estate next month

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Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Why the hotel industry has a real opportunity to transform the guest experience

There’s no denying that we live in an age of digital dependency: a user interacts with…

How to develop your staff

The soul and lifeblood of our hotels is not in the cool design or the latest technology that…

How hoteliers can capitalise on the silver pound

According to the Office for National Statistics, the UK population is the biggest it has…

Should your hotel be inclusive or exclusive?

Inclusive or exclusive? We operate our boutique hotel and restaurant in a competitive region…

The rise of monster ‘cardboard cookie cutter’ hotels

The landscape in the western world is dotted with so many bland, cheaply built, ‘cardboard’…

How to ensure your hotel has the right values

Take a look at this list of corporate values: Communication. Respect. Integrity. Excellence.…

The Project – Park Plaza London Riverbank

We first built Riverbank back in 2004, and back then it was a bit of risk, as we were the…

How do hotels cultivate customer loyalty?

When it comes to making purchasing decisions, consumers nowadays have more options than…

The impact of supply on demand

Have you ever watched The Antiques Roadshow on BBC 1? If you have, you’ll have noticed how…

Why innovation is essential to the future of the hotel industry

As I have said before, in my job I travel: a lot. Predominantly, it is around the UK, but it…