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RBH CIO Vibhu Gaind confirmed for Hotel Owner Conference 2026

RBH CIO Vibhu Gaind confirmed for Hotel Owner Conference 2026

Dalhousie Castle completes £6m hotel refurb

Dalhousie Castle completes £6m hotel refurb

Paul Ainsworth to reopen historic St Enodoc estate next month

Paul Ainsworth to reopen historic St Enodoc estate next month

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Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Features

The Features section offers in-depth, editorially-led coverage of the key trends, challenges, and innovations shaping the UK hotel and hospitality sector. Designed for hoteliers, operators, and senior executives, these long-form articles provide strategic analysis, expert interviews, and practical insights across a wide range of commercial and operational themes.

Coverage includes deep dives into hotel design and refurbishment, sustainability initiatives, staff recruitment and retention, technological adoption, guest experience strategies, supply chain partnerships, and investment outlooks. With a focus on forward-looking thinking and lessons from across the sector, Features content is crafted to support better decision-making, spark new ideas, and offer context behind the headlines. Each piece is tailored to the real-world concerns of professionals running, managing, or investing in hotels.

Which stars matter when booking a hotel?

With a world of information at our fingertips, or more accurately, on our smartphones,…

Why storytelling matters to your hotel’s branding

As hoteliers we are always looking for new and inventive ways to promote, sell and transform…

Front of House: The Cottage in the Wood

How did you get into the hospitality industry? Julie and I both used to work in London…

Six questions to make your hotel safer for guests

Enjoy the travel industry so much that you’ve decided to open your own hotel or guest house?…

When does the guest experience start?

Think back to your last trip and the happiness, excitement and anticipation that you felt…

Front of House: Hotel Maiyango

Could you tell us about your background and how you came to own Hotel Maiyango? I created…

Why direct bookings matter

When it comes to direct bookings, there are two key customer streams; existing customers who…

Hotel Concept of the Month: Dimpsey

Slightly different to the usual designs featured in this section, Dimpsey is a five-star…

Top trends in hospitality for 2019

Accounting for over 10% of global GDP and the creation of one in five new jobs according to…

How to get payment and booking systems right

Critical to the day-to-day running of a successful hotel is organisation; it’s necessarily a…