Features
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Aug- 2019 -29 August
How to avoid painful integration projects when acquiring new hotels
While the plethora of mega mergers, smaller mergers and niche groupings conspiring to make consolidation the new norm in the…
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20 August
Are group bookings good business?
Over the years I’ve worked in revenue management, I’ve frequently heard the following when it came to group business discussions:…
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15 August
Spotlight: Royal Clarence Hotel
The Royal Clarence Hotel dates back to the 18th Century, opening in 1769 in St. Peter’s Church-yard in Exeter city…
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14 August
The UK’s most ‘unique’ hotels
The Llama’s Pyjamas, Penrith Unique aspect: Lots of llamas Rooms: 3 Kicking off the list, (and what is probably my…
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14 August
Getting your hotel found on Google: what can hoteliers do?
In years gone by hotels depended on word of mouth, walk in trade, press coverage and even the Yellow Pages…
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9 August
Tackling the skills shortage in the hospitality industry
“We’re finding a lot of hotels, wedding venues, restaurants, pubs and bars [are] really struggling to attract and keep skilled…
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7 August
Spotlight: Mandarin Oriental London
In June 2018 the Mandarin Oriental Hotel in London’s Hyde Park was rocked by a devastating fire which tore through…
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6 August
The journey of Hard Rock Hotels
In June of 1971 the first ever Hard Rock Cafe (HRC) opened at Old Park Lane in Mayfair, London. It…
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5 August
The overarching impact of guest feedback technology
Guest feedback can often feel like the end-point of a guest’s journey, the culmination of an experience. But it doesn’t…
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5 August
Stelios is unhappy with a £139m bid for EasyHotel, but investors aren’t
It’s fair to say that the billionaire founder of EasyJet does not always see eye to eye with the people…
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