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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
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Home > Features > Advice > 4 awesome things business owners have achieved with alternative finance
Alternative Finance

4 awesome things business owners have achieved with alternative finance

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Growing your business is one of the most exciting, yet challenging, things an entrepreneur will ever do. But when a business loan application is rejected, this can put a massive road block on expansion and growth plans.

Alternatively, being too afraid to take out business finance either due to a poor credit score or fear of repayments can be just as limiting.

Luckily, in either case, there are still ways to get expansion plans off the ground and achieve that brilliant idea plus increased turnover. Here are four daring entrepreneurs who turned rejection from a bank around and achieved great things with their alternative finance.

1. Exotic Palms & Spas, Retailer

Based in Gillingham, Exotic Palms & Spas. has been operating for 15 years and sells 14 different types of hot tubs, saunas, gazebos and barbeques. They also provide a hot tub cleaning and repairs service.

The business is dedicated to offering high end products to their customer base, including specific hydrotherapy hot tubs, designed by chiropractic engineers. These products are incredibly beneficial in helping to support the healing of the body, bones and spine, so one would naturally assume that a cash injection would be used to acquire more products.

However, business owner, Chris Whitton, used alternative finance to redesign and refit their showroom so they could showcase the high quality of their products to potential clients. Their redesign features a striking, wall to wall, mural of celebrities and famous people across the years which add a luxurious and unique backdrop to the environment of the product range.

Such a venture is not immediately seen as a viable funding option for traditional lenders, but utilising an alternative finance source has allowed for such a unique project to be fulfilled and which has a positive impact on both the sales and working environment of the business.

2. Ivory Wardrobe, Wedding Dress Retailer

The Ivory Wardrobe is an independent wedding boutique located in Woburn Sands, Buckinghamshire. The business has been running for 30 years, with the current owner, Laura Buckingham-Brown, taking the reins in 2010 and rebranding the store, and undergoing extensive refurbishment.

In recent times, more couples are choosing to get married which has meant that business is booming. This has led wedding boutiques to stock even more product. However, the nature of the purchasing process in the wedding retail sector can cause significant cash flow challenges. For example, sample dresses are usually brought twice a year to meet the six month lead time from order to delivery. Laura purchases her dresses in March and September and this requires significant cash outlays twice a year ranging from £5,000 – £10,000 each time to ensure she has seasonal samples to meet her customers’ expectations.

By acquiring a business cash advance, Laura has been able to invest in more stock including the latest designs as well as original dresses for her brides to be. Traditional business lenders don’t usually approve finance for things like additional stock, but in this instance, alternative finance has helped to boost Laura’s business through the mainstay of her offering.

3. Foam, Bar Restaurant

Laura Howells had initially ran a successful bar restaurant at a marina, but soon faced a common problem like many other business owners when it comes to expansion; a lack of space. The constraints of the kitchen’s size meant that Laura could not scale up the enterprise nor develop the menu.

But when a former office building on the seafront became available for rent, Laura jumped at the opportunity and set about getting planning consent for change of use. Following 12 weeks of extensive building works, internal alterations and interior design, all financed by a family investment of over £100,000, Foam opened for business in June, 2014. 

Due to its instant popularity, Laura and her family decided to expand and build a glass-walled room to better utilise the seaward facing patio. This led to the restaurant quickly tripling covers from 46 to 130. A few months later, the coffee station outside was replaced with a specially designed café bar which transforms to a full restaurant bar at night. 

Although the landlord agreed to add the cost of the ‘Glassroom’ extension to the rent, all other costs like kitting out the space fell to Laura, creating a need for significant financial investment. But even though Laura had been declined for a start-up loan in the business’ first year –despite the significant personal finance already invested and the business’ ongoing success – Laura wasn’t deterred, utilising a business cash advance to aid growth.

So whilst the initial refit and expansion had been funded by Laura and her family, continuing to finance the upgrade with things like furniture, fittings and equipment, normal business fluctuations still needed to be covered in order to continue to grow the business in line with ongoing demand. This alternative line of finance allowed the business to continue to improve their offering alongside meeting the needs of business operations. 

Deciding to take out finance proved to be a profitable move as Foam’s turnover has increased substantially, year on year. Since the Glassroom has been in use, the business has diversified to include private functions, tapas nights and live music events, none of which would have been possible without the expansion of the premises. Foam is now open seven days and six evenings a week and continues to receive great reviews.

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